1. Data we collect
- Account: name, mobile, email, city, language, work type.
- Profile: skills, experience, working hours, equipment.
- KYC and payouts: PAN, identity document, bank account or UPI ID — collected only before your first withdrawal.
- Work records: tasks, submissions, QC decisions, time stamps and device information.
2. How we use it
To match you to projects, run training and QC, calculate and pay earnings, meet tax obligations, prevent fraud and support you. We do not sell personal data.
3. Who can see it
KYC documents and bank details are visible only to authorised finance staff. Center owners see agents’ work performance but not their personal KYC or bank details. Clients see work output, not your identity, unless a project requires it and says so.
4. Security
Data is encrypted in transit and at rest. Access to KYC and wallet data is role-restricted and every access to sensitive records is written to an audit log.
5. Retention
Ledger and payout records are kept for eight years to meet tax law. Other data is deleted or anonymised within 180 days of account closure.
6. Your rights
You can access, correct or export your data from your profile, and request deletion by writing to support@akontec.com, subject to legal retention requirements.