Put idle seats to work on verified projects
Register your center once, add agents, and take on calling, back-office and data projects that need supervised floors. You see aggregate performance; each agent keeps a private dashboard.
Your center dashboard
Everything an owner needs to run project work across a floor of agents.
Create each agent’s login yourself. Agents train and qualify individually.
Allocate tasks to agents and rebalance when someone is out.
Tasks, acceptance rate and quality per agent — without exposing their private details.
Today’s, pending, available and total earnings in one place.
Projects open to centers
Some projects are center-only because they need supervised teams, voice floors or larger daily volumes.
Choose your operating model
Every project is delivered through an accountable, verified Akontec BPO Partner — never by an individual acting alone.
| BPO Center | BPO Team | |
|---|---|---|
| Size | 5+ agents | 3+ members |
| Where you work | Office or hybrid floor | Office, remote or hybrid |
| Team leader / supervisor | Required | Required |
| Projects | All eligible projects, including center-only | Eligible team projects |
| Accountable for quality | The center | The team leader |
| Verification | Business KYC | Team leader KYC |
| Project access | After approval | After approval |
| Individual freelancers | Not accepted | Not accepted |
| Register as BPO Center | Register as BPO Team |
Working alone? A team leader or center owner can add you as an agent, or you can form a team with other applicants.
Onboarding in four steps
Most centers are live within a week of registering.
Register the center
Center name, supervisor, agents, seats and working hours.
Business KYC
GST or PAN, Certificate of Incorporation (for a company or LLP), owner ID and a bank account in the business name. Project access opens once we approve your center.
Add agents
Agents register with your partner code; you approve each one.
Apply and assign
Apply for center projects, then allocate tasks to trained agents.
Register your center
One plan for your team, no project investment. You’re paid for every approved task.