Frequently asked questions

Work needs one platform pack for your team, which you must pay for before you apply for a project — you pick the pack that fits your team on the Pricing page (prices are plus GST). No project charges a fee and nothing is deducted from what you earn. Plans are paid only through My plan & payments in your Akontec account, to the official account shown there — never to a person. Every payment gets a GST invoice, and the platform fee is non-refundable once verified. If anyone asks you to pay them directly, report it to support@akontec.com.

Register as an individual with your team or as a company, complete KYC for the owner or team leader, and take a short video verification call with our team. Once approved you can join projects. Your first batch of tasks is a probation batch where every task is quality-checked.

A small share of each approved payment (currently 10%) is held for 30 days and then released to your available balance automatically. It is your money, not a fee — it is only forfeited if a strike for fake work or misrepresenting Akontec is upheld.

Written warnings for fake or copied work, missed commitments, rule violations or misrepresenting Akontec. Each one explains why. Three strikes in 12 months suspend the account.

Companies and BPO centers with 5 or more agents, and individuals who lead a team of 3 or more, anywhere in India — the owner or team leader must be 18 or over. People working alone join an approved team or company as agents, when its team leader adds them.

Clients trust Akontec with their processes and data, so every project is delivered through an accountable, verified partner. Individuals can still work on projects by joining an existing BPO Team or Center, or by forming a team of 3 or more with other applicants.

No. Partners work as independent service providers. They are not authorised to represent Akontec, make commitments on its behalf, or contact Akontec clients outside approved channels.

No for most data and ecommerce projects. Calling and appointment projects may ask for experience in the application.

Open projects can be accepted instantly. Assigned, hybrid and center-only projects need an application reviewed by the project team.

Review the modules and retake it. Your best attempt counts.

Yes, as long as you’re qualified for each one.

That depends on how many tasks you complete and how many are approved. Each project shows its payout per unit. We don’t promise a fixed or minimum income.

As soon as a task is approved — automatically or by QC — the payout is added to your wallet. Unchecked work is never credited.

The rejection reason is shown on the task. You can dispute within 7 days with evidence.

₹500. You can withdraw up to ₹25,000 a day.

Once a month. Requests made by the last day of a month are paid on the 5th of the next month. You’ll get the UTR reference when it’s paid.

Indian tax rules require it for payouts, and it lets us verify that the payout account is yours. TDS is deducted where applicable under Indian tax law once PAN is linked.

No. Agents see only their own work. The owner sees aggregate and per-agent performance, not personal details.

Yes. Open Agents, press Add agent, and give them their login. Joining, leaving and transfers follow the rules in the worker guidelines, including a 30-day cooldown between transfers.